Cancellation Policy

We understand that plans can change. Our cancellation policy is as follows:

1. Cancellation Window: Cancellations are accepted if made at least 24 hours prior to the scheduled delivery time. To cancel an order, please contact us at 7483894320 or email us at thedigitalechef@gmail.com.

2. Late Cancellations: Cancellations made within 24 hours of the delivery time cannot be accommodated due to the preparation process of our products.

3. Same Day Delivery: Same Day Delivery orders do not qualify for cancellations unless there is a wrong item(s) sent, or if we miss out on the item in the parcel before dispatch.

4. Special Orders: Orders that include items sourced from external vendors (e.g., flowers, toppers) are not eligible for cancellation once processing has begun.

5. Refunds: Approved cancellations will be refunded to the original payment method within 5-7 business days.

For any questions or concerns regarding order cancellations, please contact us at 7483894320 or email us at thedigitalechef@gmail.com.