This Privacy Policy outlines how Digitale Chef Hospitality Pvt Ltd (“we,” “us,” or “our”), operating under the brand name The Digitale Chef, collects, uses, and protects the personal information of our customers and visitors. By using our websites and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information:
– Name, email address, phone number, and delivery address
– Payment details (processed securely through third-party gateways)
1.2 Non-Personal Information:
– Browser type, IP address, and usage data for analytics
– Cookies and tracking technologies to enhance user experience
2. How We Use Your Information
We use the information collected to:
– Process orders and manage deliveries
– Communicate with you regarding your orders and inquiries
– Improve our website, services, and customer experience
– Send marketing communications (only with your consent)
– Comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your data with:
– Delivery Partners: Porter, Rapido, Swiggy Genie, and other third-party aggregators
– Payment Gateways: Razorpay, Cashfree, and other secure payment processors
– Service Providers: Analytics, hosting, and marketing platforms
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and track website performance. By using our website, you agree to the use of cookies. You can modify cookie settings in your browser at any time.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. User Rights
You have the right to:
– Access, modify, or delete your personal information
– Opt-out of marketing communications at any time
– Withdraw consent for data usage (subject to legal obligations)
7. Retention of Data
We retain your personal data as long as necessary for business and legal purposes. Once no longer required, your information is securely deleted.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
9. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
– Customer Service: 7483894320
– Email: thedigitalechef@gmail.com
By continuing to use our website, you acknowledge and agree to this Privacy Policy.
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